QuickBooks Add-on Product Tutorials

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QODBC Driver by FLEXquarters
QODBC is a fully functional ODBC driver for reading and writing QuickBooks 2003 accounting data files.
Click here to view live video tutorials on QODBC

QDataViewer Report Manager by FLEXquarters
QDataViewer is a multi-purpose reporting and data formatting tool designed specifically to use QuickBooks Accounting data. The expandable platform of QDataViewer allows the customer to add an unlimited number of report variations to the included "canned" templates based on a basic knowledge of Crystal Reports 9. QDataViewer does not require Crystal Reports to operate.
Click here to view live video tutorials on QDataViewer

Customer Helpdesk System Implemented for Tech Support

With the increased amount of pre-sales and technical questions, due to the popularity of our products, we had to rethink our previous methods of handling these types of phone calls and email. So to serve you in a more efficient manner, we have implemented the centralised QODBC support system from USA which is a web based ticket system that you as a customer can input into directly with a much faster response time.

The Customer Helpdesk system has a FAQ (Frequently Asked Questions) knowledge base section that can be accessed using the "Search for Answers" keyword search function on our web pages, often finding the answers immediately. The FAQ Knowledge Base is growing on a daily basis, so if you can’t find what you’re looking for within your "Search for Answers" keyword search, submit a Support Ticket. Your question or technical problem will receive a same day reply even if you are just evaluating our products or a fully registered user. We have 6 technical people monitoring this system in order to provide you with resource direction or answers to your questions. Click here to go to the QODBC HelpDesk System to submit a Support Ticket.

Telephone Support

One-to-One support issues will be subject to a A$33.00 per incident fee. Make sure you have the Serial Number of your purchased product and call 03 9761 3644 or +61 3 9761 3644 during our normal office business hours between 9am to 5pm week days Australian EST (with the exception of Public Holidays).

Support Incidents

Evaluation and non-installation support issues are subject to a A$33.00 per incident fee. Payments for Support Incidents may be made by clicking here